Instant Connection to Experts and real-time Instructions
POINTR Use Cases
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Service
Support customers and partners in real time anywhere in the world. POINTR enables most data-secure remote service with minimal technical resources.
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Commissioning
Bring facilities or machines into operation from anywhere through interactive guidance of any on-site team. POINTR allows remote FAT and identification of non-conformities.
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Quality Assurance
Carry out and supervise robust and reliable quality assurance tests and checks anywhere on earth. POINTR gives experts in-depth view for critical details.
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Sales
Create complex technical offers of high quality and detail from anywhere in the world. POINTR allows you to reduce (travel) costs while improving offer quality through remote sales.
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Training
Effectively share the explicit and tacit knowledge of your experts with people all over the world. POINTR allows remote interactive face-to-face training.
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Production
Secure and monitor your production processes from anywhere in the world. POINTR allows instant and data secure access to your experts’ knowledge.
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Planning
Streamline planning processes and pre-engineering from your headquarters. POINTR enables virtual walk-throughs for your foremen and facilitates verification of available documents.
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Installation
Provide effective installation and ramp-up support without having a field team at customer location. POINTR allows your engineers to virtually join site personnel, material and machine.
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Maintenance
Cut response time for off-nominal maintenance and production disruptions by instant remote troubleshooting and support. POINTR is field ready and enables interactive real-time guidance in critical situations.